Phoenix Business Journal: Are you using gamification to improve your customers’ and employees’ experience?

Are you using gamification to improve your customers’ and employees’ experience?” In this blog post, I look at something that was a big trend a few years ago that has unfortunately faded. Introducing a little competition can make a big difference for customer and employee success.

Phoenix Business Journal: Climbing the steepest technology slope – 5 suggestions for better productivity software integration

Most companies invest a lot of money into software productivity tools and then expect the various tools to work together. The reality is that connecting different products is hard, and is a common cause why many implementations fail. In “Climbing the steepest technology slope: 5 suggestions for better productivity software integration” I make some suggestions based on real-world experience.

Phoenix Business Journal: Digital fingerprint: The emerging technology that will identify the world around us

The concept of digital fingerprints a technology that is finding its way into everything from food safety to tracking online fraud. It is so powerful that all technology companies should know what it is and understand how it plays in their products and services. I take a look at what it is and how to take advantage of it in “Digital fingerprint: The emerging technology that will identify the world around us.

Phoenix Business Journal: Cutting the cord and the freight train of change headed toward all of us

While looking at disconnecting my home from a cable provider, I came to the realization that millions of other consumers were doing the same thing. This would change Cable TV forever. And what about other technologies, like the ones our company is built on. In “Cutting the cord and the freight train of change headed toward all of us” I muse on what could happen and what we can do about it

Phoenix Business Journal: Phoenix is not Silicon Valley — and we shouldn’t want it to be

On a recent trip to San Francisco, I spent some time working in a coffee shop. It’s different there.  “Phoenix is not Silicon Valley — and we shouldn’t want it to be” is a look at what I observed and why I’m happy to be part of this community.

Phoenix Business Journal: How computer simulation enables better IP protection

Computer simulation has been a critical part of designing products for some time now. But it is also a valuable tool in understanding and protecting your intellectual property.  In “Computer simulation has been a critical part of designing products for some time now” I share what every company needs to know about this powerful tool.

Phoenix Business Journal: My Arizona tech sector projections for 2018

It is that time of year again, prediction season.  I share “My Arizona tech sector projections for 2018” to just see how right or wrong I will be in 12 months.

Phoenix Business Journal: Flying for business gives you options to work, or not work at all

If you spend as much time flying for business as I do, you begin to notice that there are different types of business travelers.  I explore the differences in “Flying for business gives you options to work, or not work at all” and throw some categories on business travelers. Which type are you?

Phoenix Business Journal: Exploring Easy – Software tools can deliver a huge productivity punch

Software is part of our everyday life. The problem with having all this software around is that we forget it is there. In “Software tools can deliver a huge productivity punch” I take a look at how, with a little bit of attention to what you use, you can make your business day much easier, and more productive.

Getting to Know PADT: ANSYS Sales and Support

This post is the eighth installment in our review of all the different products and services PADT offers our customers. As we add more, they will be available here.  As always, if you have any questions don’t hesitate to reach out to info@padtinc.com or give us a call at 1-800-293-PADT.

When we tell people that “We Make Innovation Work” one of the key ways that we actually make innovation work is through the sales and support of ANSYS Simulation Software.  Few toolsets have changed the way products are designed and manufactured as the structural, thermal, fluid, electromagnetic, and multiphysics simulation programs written by ANSYS, Inc. Outside of the world of mechanical engineering, simulation is not as well known as 3D Printing, but in reality, it plays a larger role in product development with more users and a larger return on investment to companies that make simulation part of their process.

If you are not familiar with simulation, it is a process where a mathematical model is constructed on a computer to represent the physical behavior of a product. Once the model is made, an engineer can do “virtual testing” on the model to understand, improve and optimize the design.  The majority of innovative companies now make simulation a part of their product development process, and ANSYS is the largest provider of simulation tools.

Customers choose ANSYS products for one simple reason, they deliver.  ANSYS only does simulation, they are not a CAD or PLM company trying to add simulation.  With close to $1 Billion in sales, and 2017 should cross that threshold, no other provider is as large either.  They are the biggest provider because their software works. Many other companies offer much cheaper solutions, but time after time companies invest in ANSYS technology because they get their money back quickly in better products that get to market faster.

PADT is not just a reseller of software, we are an ANSYS Elite Channel Partner who dedicates a significant part of our staff, over twenty people, to selling, supporting, and training around the complete ANSYS Product line.  Our territory is the Southwestern United States; including Arizona, New Mexico, Colorado, Utah, Nevada, and Southern California. We have been setting the standard for win-win sales and outstanding support for over twenty years and have a worldwide reputation for technical excellence not just with ANSYS tools, but in how to efficiently use those tools to drive the design of products.

Our sales process starts with understanding our customer’s complete simulation needs; what they have now, what the skill set is of their users, and what they want to achieve with simulation. We then work cooperatively with the customer to design a long-term plan to bring the right ANSYS tools to the right users and to train as needed.   Once a company adds the ANSYS tools, they then have PADT to call directly for technical support.

Our technical support is unique in the industry because it goes beyond the installation and error tracking that most software companies provide. When you call PADT for technical support you get an Engineer with real-world experience using the same tools you use every day. They also know engineering and how simulation fits into the process so we can go beyond what options to use and dig deep into how to apply the products properly. Our outstanding technical support is reflected in our extremely high customer satisfaction rating.

You can learn more about ANSYS by visiting that part of our website, or better, by contacting us and learning why customers who have a choice on who they buy their ANSYS from, chose PADT.

 

 

Entrepreneur 360 Recognizes PADT as One of the Top Privately-Owned Businesses in America

PADT-Press-Release-IconWorking and living in your own bubble it’s hard to recognize how others perceive your company from the outside.  That is why we were honored and humbled to learn that PADT had been chosen by Entrepreneur Magazine as one of the top 360 companies in the country.  Today we found out we are number 249 on their list.  We have never been on a list before, let alone a national list with so many other companies in the competition.

Here we are, right there on their  (entrepreneur.com/360):

What is cool about this list is that the companies who won are all over the spectrum.  Service providers, retail, manufacturers, and pretty much anything else you can think of.  With so many applicants of every shape and size, being recognized was a huge surprise for us.

And we owe it all to our employees, customers, and partners.  We owe everything we have become to them and we look forward to growing and achieving new and exciting things in the future.

Read the press release below to get our reaction and a summary of all that went on recently that got us on this list.

You can also read the official version of the press release in html or pdf.

Press Release:

Entrepreneur 360 Recognizes PADT as One of the Top Privately-Owned Businesses in America

PADT Ranks 249 out of 360 companies, recognized as a well-rounded company that has mastered a balance of impact, innovation, growth, and leadership.

TEMPE, Ariz., December 19, 2017 ─ Phoenix Analysis and Design Technologies (PADT), the Southwest’s largest provider of simulation, product development, and 3D Printing services and products, was recently recognized as one of the “Best Entrepreneurial Companies in America” by Entrepreneur magazine’s Entrepreneur360TM List. The list is a premier study delivering the most comprehensive analysis of private companies in America. Based on this study forged by Entrepreneur, PADT is recognized as a well-rounded company that has mastered a balance of impact, innovation, growth, and leadership.

“It’s such an honor to be recognized, especially on a national level and by a publication dedicated to serving entrepreneurs,” said Eric Miller, principal and co-founder of PADT. “Any time you win an award, it’s humbling, and it’s also a great opportunity to reflect on the hard work of our employees who’ve allowed us to accomplish all we’ve achieved. This not only recognizes how much PADT has grown, but it also highlights how strong Arizona’s technology sector has become.”

PADT has accomplished a great deal this past year. The company began 2017 partnering with Arizona State University, Concept Laser, and Honeywell to build the largest additive manufacturing center in the Southwest. Located at ASU, the Manufacturing Research and Innovation Hub holds over $2 million worth of plastic, polymers and 3D printing materials, and is home to one of just 22 ABET accredited manufacturing programs in the US.

Additionally, PADT worked with Lockheed Martin and Stratasys to develop a new additive manufacturing laboratory at Metro State University in Denver. This lab is the first-of-its-kind facility in Colorado focused on providing students with industry-access to equipment and faculty needed to develop the next generation of manufacturing tooling.

Other noteworthy highlights for PADT include its recognition as an ANSYS North American Channel Partner of the Year, becoming an ANSYS Certified Elite Channel Partner. The company also introduced new machinery and capabilities, such as a stereolithography system from UnionTech, metal 3D printing capabilities from Desktop metal and its partnership with Carbon to provide production part manufacturing to the Southwest.

Honorees were identified based on the results from a comprehensive study of independently- owned companies, using a proprietary algorithm and other advanced analytics. The algorithm was built on a balanced scorecard designed to measure four metrics reflecting major pillars of entrepreneurship—innovation, growth, leadership, and impact.

“Our annual evaluation is a 360-degree analysis of top privately-held companies representing and serving a variety of industries,” explains Lisa Murray, Chief Insights Officer of Entrepreneur Media, Inc. “These businesses are real-world case studies for any entrepreneur who seeks to master the four pillars that can greatly impact the longevity and growth of their businesses. With the Entrepreneur 360, success is measured by achieving balance throughout the entire organization, predicated by revenue.”

Since its founding in 1994, PADT has transformed from an operation of four people crammed in a one-person executive suite, to an industry leader with more than 80 employees and 750 customers. To learn more about PADT, visit padtinc.com or call 1-800-293-7238.

For additional details on the E360 List and the companies recognized, visit: entrepreneur.com/360 

About PADT

Phoenix Analysis and Design Technologies, Inc. (PADT) is an engineering product and services company that focuses on helping customers who develop physical products by providing Numerical Simulation, Product Development, and 3D Printing solutions. PADT’s worldwide reputation for technical excellence and experienced staff is based on its proven record of building long-term win-win partnerships with vendors and customers. Since its establishment in 1994, companies have relied on PADT because “We Make Innovation Work.” With over 80 employees, PADT services customers from its headquarters at the Arizona State University Research Park in Tempe, Arizona, and from offices in Torrance, California, Littleton, Colorado, Albuquerque, New Mexico, and Murray, Utah, as well as through staff members located around the country. More information on PADT can be found at www.PADTINC.com.

About Entrepreneur Media Inc.

For nearly 40 years, Entrepreneur Media Inc. has been serving the entrepreneurial community providing comprehensive coverage of business and personal success through original content and events. Entrepreneur magazine, Entrepreneur.com, and publishing imprint Entrepreneur Press provide solutions, information, inspiration, and education read by millions of entrepreneurs and small business owners worldwide.

To learn more, visit entrepreneur.com.

# # #

Media contact:
Alec Robertson
TehcTHiNQ
Phone: 585.281.6399
E-mail: alec.robertson@techthinq.com

PADT Contact
Eric Miller
PADT, Inc.
Principal & Co-Owner
480.813.4884
eric.miller@padtinc.com

Christmas Right-Left Gift Exchange Story: Trouble in Elftown

For our Christmas parties at PADT we generally have over 40 employees so a traditional secret Santa gift exchange takes to long. At some point, we downloaded a right-left gift exchange story from the internet and it was a big hit. When we ran out of stories on the internet, we started writing our own, usually in some sort of over-the-top style. This years Christmas party involved sorting employees into Elf Families for some games we played. That made it kind of obvious that we should make the story Elf Family related as well.

Here is how it works:

Everyone gets their gift and forms a big circle in the middle of the room.  Someone with a strong voice reads the story and every time the word LEFT is read, everyone passes the package they have to the left. Every time the world RIGHT is read, everyone passes the package they have to their right.  You should pause a bit at each LEFT/RIGHT to give people a chance to pass.

You can find previous years stories here:

– Film Noir Christmas
– Science Fiction Christmas
– Romance Christmas
– Fairy Tale Christmas

Trouble in Elftown

Way up on near the North Pole, just to the left of Santa’s workshop and right down the road from the Reindeer farms there sits a little village called Elftown. On the outside, it looked like the front of a Christmas card. Picturesque houses on the right and left side of the main street, and a giant Christmas tree right in the middle of town. But right under the surface things were not right. There was a tension in the town that left on its own, might not just tear apart the community, if left on its own it might destroy Christmas itself.

The problem was that there was a war of sorts going on between the elf Clans. Specifically, the Toe clan and the Sweet clan were furious with each other. No one really knew who was right and who was wrong, but everyone was stuck right in the middle of the conflict, and many felt they were left with no option other than violence.

It started at the last reindeer games when the Rightly Clan had decided to take the seats that belonged to the Leftover Clan. Now the members of the Leftover Clan were used to being left out of things. They lived right next to the Santa Express train tracks, but on the wrong side. So they were used to not being treated right. The only thing they had going for them was that their Reindeer Game seats were right on the track on the right side of the finish line. The Rightly Clan were on the left side, but they wanted the right side. So they marched right up and sat down, right there in the middle of the opening ceremonies. It would not be a big deal, the Rightly and Leftover clan fought all the time. The problem was that the Toe Clan had signed a contract right before the games with the Leftover Clan to outsource their toy assembly quota to them. That left the Sweet Clan out in the cold in terms of making their quota, right there two weeks before Christmas without either working-class clan to do the work for them. Right now, they were panicked. And the Toe Clan was mad that the Sweet clan had left negotiations and complained to Santa.

So right there with Mr. and Mrs. Clause sitting on their thrones right in front of the crowd, the Toe and and Sweet Clans felt it was right to make the seating controversy about so much more. Harsh words, for elves, were exchanged back and forth. Then a snowball was thrown right at a crowd and it hit Santa right in the face. He stood right up and said “I’m am left with no option but to cancel these Reindeer Games right now! All of you need to leave now, right now! I said Right now I Say… ho ho hooooo!”

Everyone left the stadium, but they left with a burning hate for each other. And right before Christmas, it reached a fevered pitch. Each clan was going through their store of toys and weaponizing what they could. Spikes were put right into baseball bats. Toy nerf guns were modified to file nails right out of their barrels. The social-economic stratification of Elftown, based on Santa’s distribution of responsibility to families that was based on payments of “left over” egg nog made right out in the open was the real cause. It was obvious regardless of if you were on the left or right of the political spectrum. As the moon passed right over the North Pole, because it was winter and the sun had left for the season, the families gathered in the main square. The Toes and the Rightly’s on the right, and the Sweets and… their allies, … other side

They brandished their vicious modified toys and hurled insults back and fortth. On that Christmas Eve, right in the heart of the north pole, right where the spirit of Christmas was born and nurtured, Elftown was about to explode. And right before that fuse was lit, a small voice could be heard. “Riliburt? Riliburt ? Is that you holding a tennis racket with a spike right in the middle?” And then an even tinier, sweeter voice answered “Annibell? Why yes, I have to support my family, my clan I’m left with no choice” “Riliburt, I need to tell you something right now, right here in front of everyone, it can’t be left unsaid.Riliburt, I love you! That is right. I. Love. You!. “Oh, Annibell, I love you as well! But you are from the Toe Clan and I am a lowly Leftover, our love is not right.”

At that point, every elf heart, in the left of every elf chest, skipped a beat. All of the anger stopped, just for a second, as they all contemplated love. Because stripped of the presents, and trees, and eggnog, Christmas was really about love. On the right side of the square, and on… the other side, everyone knew what the right thing was to do. They dropped their weapons right there and merged into a giant pointy eared mass of hugging elves. And right in the middle was the couple that reminded everyone that what they were all about to do was not right. That the Toes, the Sweets, the Rightly’s, and the Leftovers could all get along if they just remember that the right thing to feel was love and that they left hate and anger outside of Elftown.

Peace on earth, goodwill towards men was the message they remembered, right there, at the top of the world, in a place called Elftown, just to the left of Santa’s workshop and right down the road from the Reindeer farms.

Phoenix Business Journal: Are we living in a computer, software, internet, or information revolution?

What do you think historians will call the economic age that we are part of right now? Specifically, what revolution are we smack dab in the middle of? I share my guesses in “Are we living in a computer, software, internet, or information revolution?”    A good thing the contemplate as we get ready for 2018.

Phoenix Business Journal: When did RISK become a four-letter word?

Risk is what used to set the American business world apart from everyone else. People would risk everything to come here and then take risk in the marketplace. That has changed, “When did RISK become a four-letter word?” asks the question and throws out some ideas about how we need to turn that around.

2017 Highlights: A lot happened at PADT this year

As we jump into December everyone is starting to realize that 2017 is almost over. And what would the end of a year be without a look back at what happened? 2017 was a big year for PADT, with new offerings, fantastic events, and humbling recognition taking place throughout the year.  If anything, this was a year where PADT further established itself as the leader in simulation, product development, and 3D printing in the southwest.

Take a look, maybe you were part of some of the critical happenings during the year:

January

PADT Named ANSYS North American Channel Partner of the Year and Becomes an ANSYS Certified Elite Channel Partner

The year started with a bang when, because of our fantastic customers and the hard work of our sales and support team, ANSYS, Inc. recognized PADT as Channel Partner of the Year for North America.  At the same time, the team hit their goals and the company became an ANSYS Certified Elite Channel Partner

Concept Laser, Honeywell, and PADT Build Largest Additive Manufacturing Center in Southwest at Arizona State University

ASU launched their Manufacturing Research and Innovation Hub, the largest additive manufacturing research and teaching center in the Southwestern US.  PADT is proud to have partnered with ASU, as well as Concept Laser and Honeywell, to get this important piece of the local manufacturing ecosystem started and to keep it growing.

March

PADT’s 2017 SciTech Festival Open House

Every year PADT opens its doors to let the community come in and see how “We Make Innovation Work.” We enjoyed kids running excitedly down the hall and customers using the visit as a way to explain what they do to their friends and family.  With over 250 attendees, this was one of our biggest open houses ever.

April

Introducing our new Newsletter: the PADT Pulse

Everyone loved getting five emails a week from PADT…not. So, we decided in April to consolidate some of the information into a monthly newsletter.  It covers upcoming events, anything special that happened, key news that PADT needs to share, and the occasional tidbit of useful but only slightly related information.

Cox shows off a smart home with 55 connected devices and fast gigabyte internet

PADT was asked to take part in a demonstration put on by one of our local communication companies, Cox Communications, showing off what a “smart home” looks like.  It was a great chance to show how 3D Printing and other technologies integrate into the smart home and how do-it-yourself is turning in to print-it-yourself.

PADT Welcomes John Williams to Business Development Role

When PADT wanted to take our engineering services business to the next level and expand our offerings, we knew we needed someone with sales and business development experience at the national and international level. That is why we asked John Williams to join our team. Williams is an experienced professional with the ideal skillset to handle our diverse client portfolio and position us as a major player in this area

 

May

Kidneys and Child Hearts – Our Recent Real-World Experiences with 3D Printing in Medicine

PADT was recently able to use 3D printing to help doctors and their patients receive better treatment.  The first involved converting a CT scan of a kidney into a printed model so the doctors could plan a difficult stone removal procedure.  The second was a 10-year-old boy who needed complex heart surgery. PADT provided a 3D model fast to try and help doctors find a way to carry out the surgery.

 

June

A Three Event, Three State Hat Trick

On June 22nd, PADT had three events scheduled for the same day: An Aerospace Summit in Phoenix, we launched an industry-academia partnership in Denver, and held a 3D Printing user group meeting in Albuquerque.  The logistics of doing all three on the same day in three different states is tough, but we made it happen.

 

PADT Welcomes Steve Gaxiola

As part of the company’s effort to grow our 3D Printing and manufacturing services offering, Steve Gaxiola joined PADT’s advanced manufacturing team. He will initially focus on growing our capabilities in scanning and reverse engineering. He will later be charged with introducing a certified quality system for our services in this important and growing part of the company.

 

Affordable Metal 3D Printing from Desktop Metal Added to PADT Portfolio

PADT has partnered with Desktop Metal to resell its office-friendly and affordable metal 3D Printing solution. The partnership will allow PADT to integrate this exciting new technology into our 3D Printer maintenance and part printing services and it gives our customers yet another option for their additive manufacturing needs.

 

July

Installing a Metal 3D Printer Series of Articles Finished

After installing our own metal 3D printer, PADT’s Dhruv Bhate published a five-part series on our experience.  The articles are very popular and have been reprinted in several different areas. Anyone considering a metal additive manufacturing system should take a look.

 

August

Launch of All Things ANSYS podcast

After publishing content on our blog for over 10 years, PADT decided it was time to share our ANSYS Knowledge and expertise on a newer platform, and the All Things ANSYS Podcast was born. Every two weeks two or more, PADT simulation engineers get together to talk about what they have learned and explore the world of ANSYS products.

 

September

Eric Miller Presents at WESTEC 2017 In Los Angeles – Medical Device Development: The Bitter Pill

The WESTEC show in LA is one of the year’s biggest gatherings for manufacturing and mechanical engineers. This year, PADT was asked to come out and share our experience helping startups develop medical devices. The talk was well attended, and we were also able to stop by and talk with customers and partners who were also attending the show.

 

PADT and Stratasys Announce Lockheed Martin Additive Manufacturing Laboratory at Metropolitan State University in Denver

PADT helped build another industry-academia partnership to educate students and provide research to the industry around 3D Printing. This effort brings Lockheed Martin, Stratasys, and PADT together with the Metropolitan State University in Denver with a focus on tooling made with additive manufacturing.

 

October

2017 ANSYS Arizona Innovation Conference

ANSYS, Inc. and PADT partnered once again to hold a fantastic user conference for all local users of the ANSYS product suite. This annual event focuses on user presentations, how they use simulation, and a technical overview from ANSYS, Inc. and PADT on new and exciting features in the toolset.

 

PADT Partners with 3D Printing Disruptor Carbon to Offer Production Part

3D Printing of productions parts is here, and PADT is one of the first to offer on-demand manufacturing that leverages Carbon’s revolutionary 3D Printing technology.

 

PADT Triples 3D Printing with New Large Stereolithography System   

The addition of a new UnionTech RSPro 450 further establishes PADT as the leader in Additive Manufacturing technology in the Southwestern US. With a build volume of 17.7 x 17.7 x 15.75 inches, this state of the art Stereolithography(SLA) machine will triple our capacity to 3D Print with SLA technology.

 

Nerdtoberfest 2017

Our annual customer appreciation event, Nerdtoberfest, was another fun and informative evening at PADT’s Tempe offices.  Over 200 customers and partners came to see what we had that was new and to socialize with PADT’s employees as well as other attendees.  Fun was had by all and a LOT of pizza was consumed.

 

November

Finishing the Year with Awards and a Booth at Arizona Technology Council Governor’s Celebration of Innovation

A year packed full of events, milestones, and new capabilities were capped off with our annual attendance at the premier tech event in the state: The Governor’s Celebration of Innovation. As is tradition, we 3D Printed the awards.  Our booth was full of fun examples of products that our customers produce. And it never sucks when the Governor and the state’s most successful tech entrepreneur hold a trophy you designed and 3D Printed.

 

Looking Forward to 2018

After looking back on 2017, all indicators point to 2018 being even better. We look forward to meeting new customers, growing our old clients, and bridging new partnerships. We will see you in 2018!