Phoenix Business Journal: Is your business ready for a one-star rating?

The ability to rate products, services, and even companies online has been fantastic for consumers. But it is also a tool that a disgruntled customer can use to seek revenge, and that is not fantastic for the company getting a bad rating.  Managing your online ratings is as important as your search engine optimization.  “Is your business ready for a one-star rating?

Phoenix Business Journal: What does #MeToo mean for your technology business?

The recent #MeToo campaign brought to light how widespread and endemic harassment and assault are in the workplace. Tech companies can often feel they are they are not part of the problem, but #MeToo has shown that they are.  So, “What does #MeToo mean for your technology business?

Phoenix Business Journal: Exploring easy – Make it easy for your customers, keep things simple when proposing new business

Sometimes, in an attempt to impress prospective customers, we bombard them with information during the proposal phase of a project. In “Exploring easy: Make it easy for your customers, keep things simple when proposing new business” I take a look at how starting simple can get you to success faster.

Phoenix Business Journal: Exploring Easy – Give your customers the ability to interact through the web

The web is such an important part of our life now, but many companies do not use web pages and applications to make it easier for their customers to do business with them.  “Exploring Easy – Give your customers the ability to interact through the web” gives some examples of this along with some recommendations.

Phoenix Business Journal: Exploring Easy – The frustrating difficulty of displacing what works with newer and better technology

After seeing several startup companies that looked fantastic not take off, I started to look the fact that just doing something better was no indicator of success. In “Exploring Easy: The frustrating difficulty of displacing what works with newer and better technology” I look at how making a task or process easier may not be better enough to be successful.

Phoenix Business Journal: Debbie Harry sang to me at grocery store about pop culture impacting business

When you find yourself humming to a pop song from your youth while in the grocery store, you may just keep humming. I start thinking about marketing and the ways to leverage pop culture to reinforce your brand and connect with customers. Take a look at “Debbie Harry sang to me at grocery store about pop culture impacting business” to see what conclusions I came to before I got to the produce section.

Phoenix Business Journal: That feeling when what you are selling is working

Nothing makes what you do as a value-added reseller and service provider into focus like a visit to a customer.  A recent trip was a real eye-opener into how our engineers and the products we represent are used in a positive way every day. Take some time to read “That feeling when what you are selling is working” and then take some more time to go visit some customers.

Why I keep toys on my desk, Phoenix Business Journal

I have a lot of toys in my office and on my desk.  Some might consider it unprofessional or even childish.  I don’t disagree. What they are missing is the power of toys and the power of play.  I explore this idea in “Why I keep toys on my desk.”  Also for those of you who are readers of the PADT blog, I’ve included below some images of my favorite ones.

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Phoenix Business Journal: ​When social media is used for evil, does the tech industry have a responsibility?

Social media has changed the world we live in.  It is an extremely powerful way to connect people and share information.  As with any powerful new tool, it can be used for evil along with good.  Which begs the question: ​”When social media is used for evil, does the tech industry have a responsibility?

AZBigMedia.com: The do’s and don’ts of pitching a startup

One of the coolest things I get to do often is to listen to startups pitch their companies. Every single one is an educational experience where I also get to feed off of the passion and drive of entrepreneurs. The problem is, more than half of the pitches I hear are bad. Sometimes it is the delivery, but public speaking is hard for most people, and I can go beyond that. What gets to me is when the speakers just make silly mistakes in what should be a very simple task. After a couple of recent discussions with others who hear many pitches, I have come up with a list of The Do’s and Don’ts of pitching a startup.

Phoenix Business Journal: ​A few thoughts after 100 blog posts

The post “A few thoughts after 100 blog posts” is my 100th guest blog article for the Phoenix Business Journal. That is a lot of 500 or so word rants and missives. Because I like round numbers, and I did write a lot of posts, I figured it would be ok to be a little self-indulgent and go introspective on the whole experience, and talk directly to you, my occasional reader.

Phoenix Business Journal: ​While AI, IoT, and automation are taking over we forgot about genetic engineering

The big technologies right now are Artificial intelligence, the Internet of Things, and the automation of everything from manufacturing to our automobiles. These advanced technologies will transform how we live our lives.  But ” While AI, IoT, and automation are taking over we forgot about genetic engineering.”  This is something everyone, especially those in tech, need to stay on top of.

Phoenix Business Journal: On 9/11, we’re reminded that the unthinkable can happen

Lots of things come to mind on September 11th. The bravery of the first responders, the way the country came together after the attacks, the changes in how we live our lives every day now because of what happened. The most important lesson that we learned was that “On 9/11, we’re reminded that the unthinkable can happen.

Silicon Desert Insider: How close are we to 3-D Printing human organs?

Being able to grow your own replacement organ is one of those things, like flying cars, that we have been waiting a long time for.  The combination of stem cells and 3D Printing may be what we need to get that new liver on order.  In “How close are we to 3-D Printing human organs?” I go over where we are with this technology and what is needed to take those final steps.

Phoenix Business Journal: ‘Bots’ are here, and they are scaring this tech guy a little

As with any technology, automation of social media has been co opted for evil.  A recent example of this with the President gave me a bit of a scare, and in “‘Bots’ are here, and they are scaring this tech guy a little” I share why and what we can do about it.