Publications

Although most of what PADT publishes is here on this blog, we do get asked to submit articles to periodicals, journals, blogs, and other external publications.  We also get interviewed every once in a while. This part of the blog will give brief summaries of what was published and a link to where they are published.

If you are not up for reading right now, you can also view our video content on YouTube here.


 

Phoenix Business Journal: 4 reasons why responding to emails in a timely way is good for business (and your karma)

Posted on April 16, 2018, by: Eric Miller

The norm these days is to just ignore emails you don’t want to deal with. In “4 reasons why responding to emails in a timely way is good for business (and your karma)” I explore why this is not a good idea with four reasons that are real and have an impact on your business. Like it or not email is the primary mode of communication and we just need to deal with that.

My View: Self-driving car death a sad reminder of the importance of regulation

Posted on April 6, 2018, by: Eric Miller

When someone loses their life, it is too late to start regulating a company’s behavior. The recent tragic death of a pedestrian in a collision with an Uber self-driving car showed that "Self-driving car death a sad reminder of the importance of regulation." Since the feature is called, "My View" I shared my views on this topic in the Phoenix Business Journal. A little more editorial than my normal business/technology posts in the PBJ.

Forbes.com: Finding True Innovators Is Tough, But The Talent Pool Is There

Posted on April 6, 2018, by: Eric Miller

We have learned the hard way that “Finding True Innovators Is Tough, But the Talent Pool Is There.” And that pool is in the much-maligned millennial generation. In this contributions to Forbes.com, in their Grad of LifeVoice section, I explore what we have learned about that pool and offer up four suggestions: 1. Look for proactive behavior 2. Seek and encourage diversity in your workforce 3. Ask for a creative leam, then encourage more 4. Reward people who challenge your thinking and make you uncomfortable

Phoenix Business Journal: Part 2 of Blockchain and Burning Bridges

Posted on April 6, 2018, by: Eric Miller

Here are the two latest guest blogs in the Phoenix Business Journal:

Beyond the hype, understanding blockchain: Part 2

The latest tech trendiness is a technology for keeping track of transactions called Blockchain. Its popularity stems from the fact that it has some significant advantages over traditional ways of recording transaction.  It is also popular because people have made millions out of thin air using it to track the creation of cryptocurrency. “Beyond the hype, understanding blockchain - Part 2” looks at the downside of Blockchain.

Burning bridges with people in business is just stupid

As tempting as it is, "Burning bridges with people in business is just stupid."In this guest blog I talk about my own experience of how keeping relationships you wanted to cut has paid off for our business.

Phoenix Business Journal: Three Posts: “It’s a mess,” Exploring Easy with Disney, and a look at Blockchain

Posted on March 27, 2018, by: Eric Miller

Time does fly and I got a bit behind on posting about postings in the Phoenix Business Journal. So here are three articles we hope everyone finds interesting:

It's a Mess

One of the most annoying aspects of modern business life is the proclamation: “It’s a mess.”  Complaining is fine, but there is no indication of what the problem is and no attempt at a solution.  Please read “Turning “it’s a mess” or “it doesn’t work” into positive change” to share my pain and explore some solutions.

Exploring Easy with Disney

In “Exploring Easy: How a visit to a Disney resort highlights the power of easy” I add to the series on how making things easy in business is just a good idea. This post looks at the pure genius of the Disney organization in making every aspect of their customer’s experience.

The latest tech trendiness is a technology for keeping track of transactions called Blockchain. Its popularity stems from the fact that it has some significant advantages over traditional ways of recording transaction.  It is also popular because people have made millions out of thin air using it to track the creation of cryptocurrency. “Beyond the hype, understanding blockchain - Part 1” I share what I learned about the technology that is Blockchain.

Phoenix Business Journal: The Falcon Heavy launch was not just cool, it was a big deal

Posted on February 28, 2018, by: Eric Miller

There are a few moments in life where everything stops, and you just have to take in the fact that something momentous is happening. I feel “The Falcon Heavy launch was not just cool, it was a big deal.” I was able to watch it in a public An individual decided he wanted to go into space. And he went. That is what is called a “game changer.” The power to achieve your dreams has never before been so possible. Hats off to Mr. Musk for wanting to do something big, and doing it.

Phoenix Business Journal: A ping pong-playing robot? The world has just changed

Posted on February 28, 2018, by: Eric Miller

While wandering through a maze of booths at a recent trade show, I stumbled upon something quite amazing. “A ping pong-playing robot? The world has just changed” explores how sensors, the cloud, and artificial intelligence is leaping forward and making science fiction real.

Phoenix Business Journal: Is selfishness in business always a good thing?

Posted on February 26, 2018, by: Eric Miller

For my Valentine's Day blog contribution to the Phoenix Business Journal, I share my somewhat unpopular opinion that the current decline in US business dominance is due to the fact that we are just too selfish. "Is selfishness in business always a good thing?" explores the idea that If we all do a little less for us and more for each other, we may find ourselves in a better world.

Phoenix Business Journal: Are you using gamification to improve your customers’ and employees’ experience?

Posted on January 30, 2018, by: Eric Miller

Are you using gamification to improve your customers’ and employees’ experience?” In this blog post, I look at something that was a big trend a few years ago that has unfortunately faded. Introducing a little competition can make a big difference for customer and employee success.

Phoenix Business Journal: Climbing the steepest technology slope – 5 suggestions for better productivity software integration

Posted on January 30, 2018, by: Eric Miller

Most companies invest a lot of money into software productivity tools and then expect the various tools to work together. The reality is that connecting different products is hard, and is a common cause why many implementations fail. In “Climbing the steepest technology slope: 5 suggestions for better productivity software integration” I make some suggestions based on real-world experience.

Phoenix Business Journal: Digital fingerprint: The emerging technology that will identify the world around us

Posted on January 29, 2018, by: Eric Miller

The concept of digital fingerprints a technology that is finding its way into everything from food safety to tracking online fraud. It is so powerful that all technology companies should know what it is and understand how it plays in their products and services. I take a look at what it is and how to take advantage of it in "Digital fingerprint: The emerging technology that will identify the world around us."

Phoenix Business Journal: Cutting the cord and the freight train of change headed toward all of us

Posted on January 29, 2018, by: Eric Miller

While looking at disconnecting my home from a cable provider, I came to the realization that millions of other consumers were doing the same thing. This would change Cable TV forever. And what about other technologies, like the ones our company is built on. In “Cutting the cord and the freight train of change headed toward all of us” I muse on what could happen and what we can do about it

Phoenix Business Journal: Phoenix is not Silicon Valley — and we shouldn’t want it to be

Posted on January 3, 2018, by: Eric Miller

On a recent trip to San Francisco, I spent some time working in a coffee shop. It's different there.  "Phoenix is not Silicon Valley — and we shouldn’t want it to be" is a look at what I observed and why I'm happy to be part of this community.

Phoenix Business Journal: How computer simulation enables better IP protection

Posted on January 3, 2018, by: Eric Miller

Computer simulation has been a critical part of designing products for some time now. But it is also a valuable tool in understanding and protecting your intellectual property.  In "Computer simulation has been a critical part of designing products for some time now" I share what every company needs to know about this powerful tool.

Phoenix Business Journal: My Arizona tech sector projections for 2018

Posted on January 3, 2018, by: Eric Miller

It is that time of year again, prediction season.  I share "My Arizona tech sector projections for 2018" to just see how right or wrong I will be in 12 months.