Phoenix Business Journal: ​If the DMV can be efficient, so can your business

I still can’t believe it. I’m still kind of mad.  I went with my son to get his driver’s licence and it was a smooth and efficient process.  After I got done reeling from this change in a cornerstone of common modern struggles, I realized that “​If the DMV can be efficient, so can your business.”  We no longer have an excuse for being inefficient, if the DMV can clean up its act we have to.