Phoenix Business Journal: ​Technical training for employees is changing, is that a good thing?

Like so much else these days, the way that we deliver training to employees has changed over time to take advantage of new technologies. This is especially true for technical training on how to use hardware and software. The traditional classroom approach has been replaced with online and on-demand training. In “Technical training for employees is changing, is that a good thing?” I put on my curmudgeon hat and talk about why the traditional way has advantages that outway the negatives.