Silicon Desert Insider: Millennials in tech – Turning what makes them different into an advantage

It is an earned privilege for older generations to make fun of younger ones.  And my generation loves to bemoan those damn “Millennials!” with their phones, their laziness, and their sense of entitlement.  But in reality they are just different and good business people know how to make different work for them.  I explore how to take advantage of that in “Millennials in tech: Turning what makes them different into an advantage”  This is our third guest blog post for the Silicon Desert insider portion of the AZ Business Magazine.

AZ Business Magazine: It’s time for Arizona startups to grow up

At some point it’s time to get real.  “It’s time for Arizona startups to grow up” looks at how we need to stop focusing on getting ready for success and start achieving it.  We were pleased to be the first article in AZBigMedia.com‘s new “Silicon Desert Insider” blog shares my thoughts on how its time for some tough love. Brought to you by AZ Business Magazine, it focuses on the technology side of business in the Phoenix area.

In Business Magazine: Five simple strategies for promoting customer satisfaction

How do you make sure that your customers have a great experience?  In “Five simple strategies for promoting customer satisfaction” PADT’s manager of ANSYS Technical Support and Training, Ted Harris, outlines the tools he and his team use to keep PADT’s customer satisfaction rates outstanding.