Support
Support is an important part of the services that PADT offers to its customers. The most valuable form of this support is on-demand communication with our technical staff. The following information summarizes some of the more commonly requested support items, with links to more in-depth information. And please do not hesitate to contact us if you cannot find the information that you are looking for!
ANSYS Technical Support 
PADT provides ANSYS Technical support to qualified customers. Please visit our ANSYS Technical Support information for more details on this service.
ANSYS Training and Other Courses
PADT offers regularly scheduled classes for every level of ANSYS user. We also offer on-demand training classes for SolidEdge, Rapid Prototyping, principles of Finite Element Analysi,s and simulation-based parametric design.
Mentoring
When tackling a complex problem, nothing is better then spending time one-on-one with an expert in the area. PADT offers mentoring services in several areas:
- Solid modeling of complex geometries
- Analysis-driven parametric solid modeling
- Family-of-Parts solid model automation
- Geometry transfer between CAD systems
- Computer system networking, setup, and administration for CAE environment
- Analysis & Simulation
- Model building
- Stress, vibration, heat transfer
- Impact and large deflection
- Magnetics, MEMS, CFD, and Multi-physics
- Process automation
- Post-processing
- Rapid Prototyping
This is a brief list of the principal areas that PADT has provided mentoring for in the past. Please contact us for more information, or to discuss an area you do not see on the list.
ANSYS Benchmarks
PADT has a number of benchmarks for ANSYS that help to illustrate some of the differences between the different platforms. Be sure to add your own results to this database of results.
Automation
Nearly all of PADT’s engineers are also experienced programmers. Years of experience have taught them how to quickly identify time-consuming portions of the product development cycle, and how to create software tools that produce significant reductions in schedule. PADT can support your engineering process by customizing your software, writing OS-level utilities and scripts, or writing standalone software programs in a variety of languages. More information on software that is available for purchase or for free download can be found in other sections of this web site. Please contact us for more information.
Data Transfer
Many customers need to send data to PADT, or receive data from PADT, in any one of a variety of formats. For more information on effectively transmitting data between PADT and your location, please review our data transfer instructions.
Document Library
PADT has a fairly extensive collection of online materials to assist or enrich the experience of anyone using the products we sell and support. Included within this document library are some of the following:
- Literature including brochures, data sheets, and other materials
- Manuals & Installation Guides
- PADT Seminar Series
- Newsletters
- Instructional Materials
Other Resources
- “Compressing Time” article in Mechanical Engineering Magazine
- “Analysis Driven Design” TMP articles in Desktop Engineering Magazine
