How May we Help?
Support makes all the difference. We know this because we work with many companies every day and receive wide variety of support levels from each of them. PADT knows that bad support is frustrating, and we also know that good support is why many customers come to PADT in the first place.
So we take the customer support that we offer very seriously and we constantly work on making it better. We start by making sure that all of our staff, even those who are not designated as support engineers, understands the importance of receiving great support. We then make sure that everyone understands that providing great support requires the following characteristics:
- Live by the support golden rule: Do support unto others as you would have others do support unto you.
- Be positive, be friendly, and be technical.
- Do not assume what the customer wants, ask questions and learn together what they need.
- Follow PADT's core Philosophy
Below you will find links to product and service specific information. If you cannot find what you are looking for or want to experience our support first hand, simply call 480.813.4884 and let our administrative staff know what you are looking for, they will get you the help you need.
We are there After the Sale
When you buy a product from PADT, whether hardware or software, the great experience does not stop when the product arrives at your facility. Our support engineers are here to provide real world information and advice so that you maximize the return on your investment.
Click on the links to the right for the type of product support you are looking for.
Efficiently Working With PADT
Support at PADT is not just about product support. When you work with PADT you may have questions about how to efficiently work with us, or how to get the most out of the services we offer. And our entire staff is here to help with that. Click on the proper services link to the right to see if what you are looking for is already listed online, or to find out whom you should contact at PADT.
- Software Support
- Hardware Support
- Services Support
- Product Information