In the day to day process of putting out fires and dealing with minor issues, it is easy for business owners to loose site of the why. In “Don’t forget the business objectives” I relay some recent thoughts on how to get back to the basics and drive decisions based on clearly communicated objectives.
Most of our customers receive their support over the phone or via email. Customers who are close by can also set up a face-to-face appointment with one of our engineers.
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