“What does your startup do?” Twenty minutes later I’ve lost interest and still don’t know why they do. A serious problem with most startups is that those involved with them are so afraid they might leave something out that they have forgotten how to be concise. So my advice: “Hey Startups! Be Concise!“
Most of our customers receive their support over the phone or via email. Customers who are close by can also set up a face-to-face appointment with one of our engineers.
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