Update on PADT and COVID-19

UPDATED 6/24/2021:

We continue to take this global pandemic very seriously and strive to adapt and communicate in a timely and frank manner. We have recently updated our policies as shown below. Please do not hesitate to reach out if you have any questions.

Dear Customers, Vendors, and Partners,

Here at PADT, we want to deal with the Coronavirus/COVID-19 situation in a timely and frank manner. We will ensure that the needs of our employees, customers, and suppliers are met to the best of our ability. We know that it is never too early to plan, and that how everyone in the supply chain reacts impacts every other participant in that network. 

The key to getting through this experience is frequent, open, and honest communication. We will make an effort to reach out to everyone in our ecosystem, but please do not hesitate to contact us with your concerns and needs.

The collective health and safety of everyone involved is our first priority.  We will also strive to continue to deliver the products and services you count on PADT to perform in the most effective and timely manner possible. The good news is that PADT is a technology-driven company with the established infrastructure already in place to keep consulting projects and transactions moving forward, provide critical support, and deliver your parts and products on time.

We have the following restrictions currently in place:

  1. Travel Restrictions
    PADT has stopped all travel until further notice.
    PADT is now allowing required business travel for our fully vaccinated employees and essential travel with proper safety protocols for others.
  2. Face-to-Face Meetings
    In addition to travel, PADT has canceled all face-to-face meetings with non-employees.
    We are conducting face-to-face meetings with CDC recommended safety and social distancing measures, including no mask or social distancing requirement for fully vaccinated.
  3. Events
    All PADT hosted or sponsored non-virtual events have been canceled.
    We are now attending and sponsoring key events, following the event safety protocols.
  4. Field Service
    Provided at customer request. Please contact us to arrange.

We have replaced all supplemented travel and face-to-face interactions with virtual or phone meetings. Every employee is available via video conferencing, email, or over the phone.

In addition, the following measures will be put into place as needed:

  1. Work from Home
    PADT has an existing and proven infrastructure in place that enables employees to work from home.  It is secure and follows our established cybersecurity policies. If we feel the need to assign employees to work from home, you will be able to contact them via email, and voice mails will be sent to them electronically. Every employee has access to Microsoft Teams and can also interact using your virtual meeting preferred tool. 

    We are currently allowing those employees who wish to work from home to do so but encourage our fully vaccinated employees to return to the office.
  2. Order Fulfillment
    There are currently no issues with order fulfillment
    We are working closely with our suppliers to identify any upstream supply chain disruptions as soon as possible.  We will quickly communicate any potential issues to all impacted parties.  

Please contact us immediately if you encounter any challenges or concerns. 

The key to getting through this situation with minimal disruption is focusing on the health and safety of everyone, adapting flexibly to an ever-changing situation, and communicating effectively.