Please take a moment to read the following to learn how we handle your information. Protecting the security and privacy of your personal data is important to PADT; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data may be collected and how PADT uses and safeguards that data.
PADT will not collect any personal data about you (e.g. your name, address, telephone number or e-mail address), unless you voluntarily choose to provide us with it (e.g. by registration, survey), respectively, provide your consent, or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.
When you do provide us with personal data, we usually use it to respond to your inquiry, process your order or provide you access to specific information or offers. Also, to support our customer relationship with you:
If you choose not to have your personal data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell or otherwise market your personal data to third parties.
PADT will collect, use or disclose personal data supplied by you online only for the purposes disclosed to you, unless the disclosure:
Through your use of telecommunications services to access our web site, your communications data (e.g. internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.
When you access our web site, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of internet browser and operating system used, domain name of the web site from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our affiliates to monitor the attractiveness of our web site to improve the performance or content.
When you view our web site, we may store some data on your computer in the form of a “cookie” to automatically recognize your PC next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a web site to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies or to receive a warning before a cookie is stored.
To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, PADT uses technical and organizational security measures.
PADT’s web site contains links to other web sites. PADT is not responsible for the privacy practices or the content of other web sites.
If you have any questions or comments about the PADT Data Privacy Protection Policy (e.g. to review and update your personal data), please click on “Contact” and send us your questions and feedback. As the Internet matures, so will our Data Privacy Protection Policy. We will post changes to our Data Privacy Protection Policy on this page. Please check this page regularly to keep up-to-date.
Most of our customers receive their support over the phone or via email. Customers who are close by can also set up a face-to-face appointment with one of our engineers.
For most locations, simply contact us: